Hey there 👋
Designing scalable, accessible, and human-centered product experiences.
I’m Navneet, a Lead UX / Product Designer with 15+ years of experience across healthcare, logistics, banking, and enterprise platforms.
Featured Case Studies
Healthcare • Enterprise UX
Simplifying Healthcare Provider Discovery
Redesigned the provider search and care navigation experience for 3M+ BCBSMA members, helping users more easily find in-network doctors, compare care options, and make confident healthcare decisions. Led end-to-end UX strategy and design improvements focused on accessibility, usability, and enterprise healthcare workflows.
↑ Increased member engagement by 20%
↑ Improved provider discovery and care navigation conversions
↑ Reduced friction across healthcare search workflows
↑ Improved accessibility compliance across critical user journeys
View Case Study →
Kobo360 Scalable Design System
Crafting a unified visual language and component library to accelerate product development and ensure consistent, intuitive experiences across every touchpoint.
Tools used for project
Figma
Proof of Delivery (POD)
Kobo360’s POD system to boost delivery transparency, minimize errors, and elevate customer satisfaction in a high-speed logistics environment.
Tools used for project
Figma Miro
Empowering Care Journeys
Transforming how members find and understand care. From provider matching to education, everything personalized and intuitive.
Tools used for project
AdobeXD Miro
GLOS: Streamlining Global Logistics
Designing an end-to-end logistics management system for Kobo360 to reduce inefficiencies, cut operational costs, and optimize the global supply chain across diverse markets.
Tools used for project
Figma Miro
Panasonic Pro Club: Shipment Tracking
Designed a streamlined online experience that enabled users to track Panasonic shipments in real time—enhancing visibility, control, and user confidence.
Tools used for project
Figma Twitter Bootstrap HTML5 CSS3 jQuery
I simplify complexity through intuitive design, creating user-first solutions with clarity and precision.